At Visago Holidays, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and products.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information in various ways, including when you:
- Book travel arrangements through our website or agents
- Sign up for our newsletter or promotional offers
- Contact us for customer support or inquiries
- Participate in surveys or feedback programs
- Interact with our social media platforms
2. How We Use Your Information
- To process bookings and reservations: We use your information to complete your travel bookings and deliver the services you request.
- To communicate with you: We send booking confirmations, updates, promotions, and other relevant information.
- To improve our services: Your feedback helps us understand your preferences and tailor our offerings.
- To comply with legal obligations: We may need to use your information to comply with applicable laws and regulations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers with restricted access
- Encrypted data transmissions (SSL technology)
- Regular security audits and monitoring
- Strict internal data handling protocols
Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.
4. Sharing Your Information
We may share your personal information with third parties in the following cases:
- Service Providers: We may share data with third-party vendors who assist us with booking arrangements, payment processing, and marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (such as a subpoena or court order).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions (such as legal obligations).
- Opt-out of marketing: You can unsubscribe from promotional emails by clicking the "unsubscribe" link or by contacting us directly.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enhance your user experience on our website
- Understand how you interact with our site
- Personalize content and advertisements
- Analyze site traffic and usage patterns
You can control the use of cookies through your browser settings.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We:
- Are not responsible for the privacy practices or content of these external sites
- Encourage you to review the privacy policies of any third-party websites you visit
- Cannot guarantee the security of any information you provide to third-party sites
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top of this page
- We will notify you of significant changes through our website or email
- Your continued use of our services after changes constitutes acceptance
We encourage you to review this Privacy Policy periodically for any updates.